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Welcome to Purezthery

Your destination for modern, minimalist health and beauty products.

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Privacy Policy

Your privacy is paramount to us. This policy details how we collect, use, and protect your personal information.

Introduction

At Purezthery, we are deeply committed to protecting your privacy and handling your data with transparency and respect. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, make a purchase, or interact with our services. We aim to be clear about how we manage your data to ensure you feel secure and informed.

What Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

  • Personal Identification Information: This includes your name, email address, postal address, phone number, and date of birth when you register an account, place an order, or subscribe to our newsletter.
  • Payment Information: When you make a purchase, we collect payment details such as credit/debit card numbers and billing addresses. Please note that we do not store full credit card numbers on our servers; this information is processed securely by our third-party payment processors.
  • Technical Data: We automatically collect information about your device and how you interact with our website. This includes your IP address, browser type and version, operating system, referral sources, pages viewed, and the time and date of your visit.
  • Order and Purchase History: Details of the products you have purchased from us, including order numbers, product names, quantities, and prices.
Digital privacy concept with padlock and abstract data flow

How We Use Your Information

Your information is essential for us to deliver our services and enhance your experience. We use the collected data for the following purposes:

  • To Process Orders: We use your personal and payment information to process your purchases, fulfill your orders, and arrange for product delivery.
  • Customer Service: To respond to your inquiries, provide support, and manage your account. This includes handling returns, exchanges, and any other issues you might encounter.
  • Improve Our Services: By analyzing technical data and purchase history, we can understand user behavior, identify popular products, and make improvements to our website functionality and product offerings.
  • Marketing and Promotions: With your consent, we may use your email address to send you newsletters, promotional offers, and information about new products or services that may be of interest to you. You can opt-out at any time.
  • Security and Fraud Prevention: To protect our website and users from fraudulent activities and to ensure the security of our systems.

Data Sharing and Disclosure

We value your trust and are committed to keeping your information confidential. We do not sell or rent your personal data to third parties. However, we may share your information in specific circumstances:

Service Providers

We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer support. These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). This is done to comply with legal obligations, protect our rights, or investigate potential violations.

Abstract network showing data sharing between connected nodes

Your Rights

You have several rights regarding your personal information. We are committed to helping you exercise these rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal information we have about you.
  • Right to Erasure: In certain circumstances, you can request that we delete your personal data.
  • Right to Object/Restrict Processing: You have the right to object to or request restrictions on the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and tailor our services to your needs. For detailed information on how we use cookies, please refer to our dedicated Cookie Policy.

Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

  • Company Name: Purezthery
  • Address: 77 London Wall, London EC2M 5PT, United Kingdom
  • Phone: +44 20 7946 0958
  • Email: [email protected]
  • Business Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM